Crafted Hospitality

  • Frontwaiter

    Job Locations US-NY-New York
    Posted Date 7 days ago(8/12/2019 11:15 AM)
    Job ID
    Craft - New York
    # of Openings
    43 East 19th Street
    Front of House
  • Overview

    Craft new York - smaller


    When Tom Colicchio opened Craft in 2001, it altered the landscape of fine dining in America by featuring simply prepared dishes highlighting pristine, seasonal ingredients served family-style. Craft received three stars from the New York Times and the James Beard Award for Best New Restaurant.


    While our flagship restaurant is best known for its commitment to sourcing the best ingredients and the warm hospitality our team provides, we are proudest of the supportive team environment we’ve created. Craft fosters great opportunities for growth and advancement for its employees, from bussers to bartenders, cooks to managers and everything in between!



    Responsibilities and duties include but are not limited to the below.

    • Graciously greeting and guiding guests as the main contact through their experience
    • Communicating with kitchen, managers, and sommeliers to ensure guest satisfaction
    • Properly managing time and resources to balance the guest experience and the needs of the restaurant
    • Accurately preparing checks and accepting payment
    • Upholding service standards to ensure a memorable guest experience
    • Maintaining and upholding our company's vision and values
    • Demonstrating a passion for details and a willingness to learn
    • Taking part in pre-service duties and applicable closing duties
    • Exhibiting a familiarity with daily menus
    • Participating in service/culinary education sessions
    • Maintaining a safe, sanitary, and organized work environment


    • At least 2 years of serving experience in a fine dining restaurant
    • Strong knowledge and interest in food and beverage
    • Knowledge of POS systems
    • Has a sincere interest in the hospitality industry
    • Demonstrate clear written and verbal communication skills
    • Able to work in a team environment and welcome feedback and direction
    • Capability to stand for prolonged periods of time
    • Lift up to 50 pounds of weight
    • Ability to reach, bend, stoop, climb up and down stairs, walk, carry multiple objects


    Physical Demands

    The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.



    Craft NY is an EEO Employer


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